Shipping policy

Processing Time

All items are custom printed and made to order.

Processing time is separate from shipping time.

Orders are processed within [insert your timeframe, e.g., 3–7 business days] unless otherwise stated.

Processing times may increase during peak seasons, sales, or high-volume periods.

Shipping Time

Shipping time depends on the carrier selected at checkout (USPS, UPS, FedEx, etc.).

We are not responsible for carrier delays once the package has been shipped.

Once tracking shows “Delivered,” the order is considered fulfilled.

Incorrect Address Policy

Customers are responsible for entering the correct shipping address.

If an incorrect address is provided:

• We are not responsible for lost packages.
• Reshipping will require a new shipping payment.
• Refunds will not be issued.

Lost or Stolen Packages

Pretty Cute Prints is not responsible for lost or stolen packages marked as delivered.

Customers must contact the shipping carrier directly to file a claim.